My scholarship explores how people, organizations, and systems make sense of change, particularly in contexts shaped by uncertainty, cultural tension, and competing values.
My research sits at the intersection of social entrepreneurship, organizational culture, and systems change, with a particular interest in how meaning, identity, and collective empathy shape outcomes that strategy alone cannot explain.
Core research themes
My research is organized around a set of interrelated themes that examine how people and organizations navigate change in complex social systems. Rather than treating change as a technical or managerial problem, this work foregrounds culture, meaning, identity, and human experience as central drivers of transformation.
Across contexts of nonprofits, social enterprises, and mission-driven organizations, these themes explore why well-intended change efforts so often stall, fragment, or produce unintended consequences, and what becomes possible when deeper social and cultural dynamics are brought into view. Specifically, I’m currently interested in the following:
- Collective empathy and shared meaning in organizations
- Culture as a mediator of change and innovation
- Social entrepreneurship as a systems practice, not just venture creation
- Tensions between structure, agency, and identity in change efforts
Selected Publications & Working Papers
Research has been published in a scholarly journal.
Harkins, D. L., O’Neil, D. A. (2025). Leadership, culture, and the dynamics of collective empathy: A nonprofit case study. Human Service Organizations Journal: Management, Leadership & Governance , 1-18
- Harkins, D. L. (2021). The Boy Scouts of America: How society’s changing attitudes affect nonprofit culture. Organization Development Journal, 39(2), 83–96.
- Rogers, B. Q., O’Brien, K. I., Harkins, D. L., Mitchell, T. G., & O’Neil, D. A. (2021). COVID-19 and OD: Unplanned disruption and the opportunity for planned talent development. Organization Development Review, 53(2), 61–67.
Initial manuscripts are complete and submitted for review by a journal, are in revision, or have been formally accepted but not yet published.
Accepted:
Revise and resubmit:
Submitted:
- Harkins, D. L., Classroom Culture: Exploring factors that improve participation and engagement among first-year students.
Research is complete, and manuscripts are being prepared for submission.
- Harkins, D. L., All change is personal: How values misalignment in nonprofit organizations impacts volunteerism. Manuscript complete; pending submission.
- Harkins, D. L., Soft-skill development: Designing impactful team projects that students enjoy. Research complete; manuscript in development.
- Harkins, D. L., O’Neil, D. A. Beyond Organizations: OD principles and methods for navigating complex social change. Manuscript in development.
Research is currently underway.
Harkins, D. L., Brown, A. R. Entrepreneurial Opportunity and the Social Construction of New Church Movements: Congregation Building in Post-Evangelical Christianity. Data analysis.
Talks, Conversations and Invited Presentations
Harkins, D. L. (2025, October 25). Reaching the Changemaker Within: Teaching for Self-Awareness and Social Impact. The Algernon Sydney Sullivan Foundation Fall 2025 Ignite Retreat, Faculty and Staff Track. Lake Junaluska, North Carolina
Harkins, D. L., Addy, D. (2025, March 1). Design Thinking meets Social Enterprise: An Interdisciplinary Learning Community Model for Problem-solving. Society for Arts Entrepreneurship Education Annual Conference 2025, Henry W. Bloch School of Management, University of Missouri, Kansas City
Harkins, D. L. (2024, August 4). Designing meaningful team projects that students enjoy. The Lilly Conference on Innovative Strategies to Advance Student Learning, Asheville, NC
Harkins, D. L. (2023, August 8). Classroom Culture: Exploring factors that improve first-year student engagement [Conference presentation]. Lily Conferences: Innovative Strategies to Advance Student Learning. Asheville, NC, United States
- Harkins, D. L. (2023, May 18). The impact of Collective Empathy on Organizational Performance [Conference presentation]. International Society for Organization Development and Change. Mobile, AL, United States.
- Harkins, D. L. (2019, October 18). Building sustainable revenue generation for creative careers with licensing. [Conference presentation]. Society for Arts Entrepreneurship Education. Ames, IA, United States.
- Harkins, D. L. (2021, April 28). How society’s changing attitudes affect nonprofit culture. [Online presentation]. BGSU Doctorate in Organization Development and Change Online Symposium. Bowling Green, OH, United States.
https://www.youtube.com/watch?v=hCElXR1-eac&feature=youtu.be