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The “Great” Facebook Blackout
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The last thing you hear
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Trust is still the currency
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If it’s a good idea, it’s worth doing poorly.
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Are you making promises you can’t keep?
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Supermarket loyalty?
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PRESENTATION: Keeping Promises
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If it’s a good idea, it’s worth doing poorly.
I like change, except…
Are you making promises you can’t keep?
E-BOOK: 19 Indispensable Websites
Supermarket loyalty?
PRESENTATION: Keeping Promises
PRESENTATION: Inside the customer’s mind
WHITEPAPER: Customers are Channel Neutral
The trouble with cell phones
PRESENTATION: Marketing Out of the Box
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If it’s a good idea, it’s worth doing poorly.
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I like change, except…
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PRESENTATION: Piloting a CRM Initiative
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2008-12-02
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